Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.If your purchase has already shipped, and you have not received it yet but the 30 day timeline has not completed, we will not offer you a refund since the product is already on its way to you. However, if you wish to receive a refund, a replacement, or store credit before your product arrives,pls send email to us amy@fx-wm.com
Believe us, we hope to have a long term cooperation with you.